Financial Service Apprenticeship


A fantastic opportunity to join this fast-growing, global financial services company with full training and support from day one!

The Admin Centre, which offers a wide range of services to meet the needs of our clients and their customers. As a Customer Experience Apprentice you will learn how to deal with all customer queries and requests on behalf of our Management companies while working towards a NVQ Level 2 in Providing Financial Services.

About the role

The role involves providing support to the main functions of the department, ensuring that all procedures are followed in order to maintain the standard of service within service level agreements.  You will be required to communicate with different departments and build relationships which will enable you to expand your knowledge of the business, learning how processes work from both an operational and regulatory perspective. You will be required to communicate with different departments and build relationships.  

The successful candidate must also take responsibility for their own training needs, making sure they are qualified to support any agreed process at any time.

We currently have apprenticeship opportunities across our Client Care teams

The Ideal Candidate

  • Good keyboard skills to include basic Word, Excel and Outlook
  • Ability to work to strict deadlines and follow strict processes
  • Highly numerate with good accuracy and attention to detail
  • Organised and able to work on own initiative when required
  • Good communication skills
  • Minimum pass Nat 5 English Language & Maths

Who we are

International Financial Data Services (IFDS) is the leading supplier of third-party administration and IT services to European investment clients and their customers. Part of a global group and a joint venture between State Street Corporation and DST Systems, our business has grown ten-fold since inception in 1995 and continues with rapid growth today! We currently offer state of the art solutions across funds, retirement & insurance and investment platforms. We employ over 5000 staff across the UK, Ireland, Luxembourg, Thailand and India.

Package Description

Fully paid 18 month fixed term contract Apprenticeship leading to an NVQ in Providing Financial Services and the IOC stage one qualification: All training is via E -Portfolios/webinar/on the job. No attendance at college.

  • Annual salary 
  • 6% non-contributory pension scheme
  • Life Assurance (4 x salary)
  • Single person healthcare